For example, when SEMAR (Mexico’s Navy) began purchasing aircraft parts from a supplier in Wichita, both parties struggled with the logistics process. The supplier and SEMAR didn’t have the necessary knowledge to handle the shipments properly. They used a well-known transportation company, but the shipments were held for months — with no clear answers on the shipment’s location, the documentation needed for customs clearance, or any notifications from the carrier.
Frustrated and uncertain, both parties reached out to IMPORTEX for help.
Our team took over:
✅ We researched the missing shipments
✅ Identified the correct HS code classifications
✅ Prepared official letters for both parties, signed by the appropriate authorities
✅ Navigated the customs requirements
It took time and persistence, but we successfully recovered the shipments, valued at over $100,000.
This is just one example of the challenges we solve. At IMPORTEX, we turn logistics nightmares into success stories.
